Frequently Asked Questions (FAQ)



General

How long has Midlands Storage Systems been in business?

We have been in business since 2011.

Are you insured?

We are licensed and insured.

Are your installers subcontracted or employees?

Our installers are employees.

Do you charge for in-home estimates?

We provide a no-cost, no obligation consultation.

Do you have a showroom?

To keep overhead low, we do not currently have a showroom. We are more than happy to come to your garage and go over all of our products and the possibilities in person with you.

Do you have a minimum dollar amount to come out and perform installations?

We do have a minimum job cost of $450.

My garage is a mess, do I have to move everything for your team to install?

For storage jobs, we recommend going through your items before we come and donate or throw away any unwanted items. Usually when this step is complete, there is enough room for our installers to complete the job. If not, we can help move items temporarily while we install the shelving organizers and then, we put your items on the new shelves and racks.

For flooring, we do need everything off the floor. We do offer an enclosed trailer to store your items in for an additional cost. The installers will be more than happy to load/unload the trailer for you.

Can I purchase products from you and install on my own?

Most of our products come with a lifetime warranty when professionally installed. To ensure proper installation and workmanship, a trained professional will need to install the items.



Garage Cabinets

What are your garage cabinets made of?

3/4″ and 1″ thick melamine.

Why are the garage cabinets mounted up off the floor?

SThere are two main reasons to mount your cabinets off the floor. One, we want to make sure that water or moisture doesn’t wick through the concrete and ruin the cabinet. Second, garage floors are designed to slop towards the opening of the door. In order to keep cabinet’s level and plumb, it’s best to have them mounted off of the floor, with or without feet.

Do all of your garage cabients have full backs?

Our Signature Series Garage Cabinets feature full backs and are the best quality garage cabinets available. The Classic Series Gargae Cabinet is our economy line of cabinets that are backless and available in a more limited size and finish range.

Do you recommend full backs on garage cabinets?

It really depends on what you will be storing in the cabinet and what your walls currently look like. We would not recommend backless cabinets if there was no drywall in the garage and the plan was to store smaller items like tools, cleaners, etc.

Do you provide custom sizes if needed on your garage cabinets?

Yes, our Signature Series garage cabinets can be ordered in custom sizes.

What about plugs and light switches, do they get covered up by the garage cabinets?

The estimator and installers will design a cabinet layout that incorporates those plugs and switches. In most cases, we can modify the cabinet and mount the outlet/switch inside the cabinet.

Are you garage cabinets made in North America?

Proudly!



Garage Flooring

How soon can I get back into the garage once the garage floor coating is completed?

In most cases, you can walk on your floor in as little as six hours. For heavier traffic, including vehicles, we recommend waiting a minimum of 24 hours before using the floor.

Does everything have to be out of the garage during the garage floor coating installation?

Not everything has to be out of the garage, just the garage floor. Usually we can work around existing water heaters, shelving, cabinets and permanent fixtures.

My home is new, do my floors still need to be prepped, as I would like to save some money and not have it prepped?

Regardless if your floor is brand new or 50 years old, our process is the same to prepare you concrete for a floor coating. This will ensure that the texture of the concrete and all contaminants are removed from the floor, so proper adhesion can occur.

Do you cover the side walls with the garage floor coating?

Yes we do. The industry term for this is “stem walls”. In the Columbia area, it is common place for the stem wall to be done.

Does your garage floor coating cover the area outside the garage door where it meets the driveway?

The decision for where the floor coating will stop is up to the customer. Some like to keep the floor coating completely inside the garage, others are okay meeting the driveway. What sets our product apart is that it is UV stable. So, having it extend outside the garage door will not fade the finish

How do you recommend we clean our new floor?

The floors are very easy to clean. Usually a dry paper towel will wipe up most spills. If you are looking to clean the entire floor, a sponge mop and a little dawn will do the trick. It can be pressure washed or hosed.



Garage Shelving

What is better, wall-mounted garage shelving or overhead ceiling racks?

This really depends on the goals for the garage and the items you have to store. Overhead racks are a cost effective way to store long term items such as taxes, seasonal decorations, or keepsakes. By using the right kind of garage shelving, Midlands Storage Systems can design a storage system that will store the lesser used items and the frequently used items for much less than you might think.

What is the weigh capacity of your garage shelving?

Each four foot section of Monkey Bars is rated to hold 1000 lbs of weight with no deflection in the shelf. Needless to say, if you can lift it, it will hold it.

Will wall shelving interfere with our vehicles?

There are many benefits to having wall mounted shelving installed in the garage. Not only will your floor be wide open, but we can set the installation height to accommodate a customer’s vehicles.

What if I need more hooks to hang items from the Monkey Bars System?

Simply give Midlands Storage Systems a call or shoot us an e-mail. We are always around town and would be happy to drop off more hooks when we are in the neighborhood.



Overhead Ceiling Racks

Can your overhead ceiling racks be mounted to walls?

Yes. Mounting into walls increases the load capacity of the rack and makes the rack more stable.

Will the overhead racks bow in the middle with weight?

If you are under the rated load capacity, the rack will not bow.

How low can the overhead ceiling racks come down from the ceiling?

Typically, we can drop the overhead rack down from the ceiling to accommodate any finished height you desire.



PVC Slatwall

Is your slat wall similar to what retail stores use for displays?

Typically, slat wall that you see in department stores is made from particle board that would not hold up well in a garage. Our slat wall is 100% solid PVC, making it mold free and easily washed.

Is the finish on the slatwall painted on?

No. The material is blended cellular PVC, so the entire panel is the same color.

What do you do about cut edges on the slat wall?

Corner moldings are available to cover any cut end.

Does the slat wall cover plugs, switches, electrical panels, etc.?

In most cases, we can cut the slat wall, extend the plug to sit flush with the panel and reattach the plate. For electrical panels,we would cut out and trim around the panel so it is still accessible.

What accessories fit your slat wall?

A three inch slat wall accessory will fit.

How is the slat wall mounted to the wall?

Color matched screws are used in the slots of the slat wall to mount the panels on the wall.