Phil was great. Helped design what I wanted and nothing of what I didn’t want. If I did not seek a certain option, he removed it and did not try to up-sell me. That was something I greatly appreciated. The install team was efficient, pleasant and did quality work. The products themselves stand alone in quality. We did various shelving and MonkeyBar systems. If we need to add more, we will absolutely go back to Phil and Midlands Storage Systems. 100% Recommend them!